Privacy Policy

Welcome to IPTV Fiesta. Our dedication lies in safeguarding your personal data and ensuring your privacy rights. Should you have any queries or worries regarding our policy or how we handle your personal information, please feel free to reach out. contact us via WhatsApp.

1. Data We Collect

When you register for our IPTV service, express interest in our products, or get in touch with us, we collect the personal information you voluntarily provide.

We collect personal information, which consists of the following:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

Here’s how we use the information we collect or obtain:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

We handle your data based on these legal justifications:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Your personal information will be retained only for the duration necessary to fulfill the purposes outlined in this privacy policy, unless a longer period is mandated or allowed by law (e.g., for tax, accounting, or other legal obligations).

5. Cookies & Tracking Technologies

We might use cookies and comparable tracking tools to access or save information. These are primarily functional cookies necessary for the website and client area to function effectively. Advertising-related invasive tracking cookies are not used.

6. Third-Party Services

Third-party vendors, service providers, or agents who perform work for us or on our behalf may receive your data, as they require such information to complete their tasks. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To safeguard any personal data we process, we’ve established proper technical and organizational security measures. Still, remember that the internet cannot be considered 100% secure.

8. Your Data Protection Rights

Depending on where you are located, you could be entitled to the following rights related to your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

For the application of these rights, please contact us via WhatsApp.

9. Children’s Privacy

Our platform is designed exclusively for individuals aged 18 and above. We make no effort to gather personal data from those under 18 years old.

10. Contact Us

If you need clarification or wish to share thoughts on this policy, kindly contact us via WhatsApp.